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ProTop is Already the #1 Choice for VisualFiles Monitoring.

customer sites

350

Customer Sites
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325

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Connected Users
Connected Sites-1

4500

Databases Monitored
What is ProTop?

Some Interesting Facts

ProTop is the only proactive monitoring solution built for OpenEdge, the backend system of Visualfiles. ProTop helps visualize your entire ecosystem, configure your alert thresholds and monitor changes to the infrastructure (code, business, etc). 

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Monitor Visualfiles Custom Code (“Live and SDK PASOE instances”)

ProTop can track .r code execution, and set up custom KPIs to track additional business metrics like workflow completions. Knowing which code to fix is half the battle won! 

 Robot  Server Executables for Peace of Mind

Visualfiles Robot Server issues got you stressed? ProTop helps you monitor the impact of your robot servers from your database server, so you can rest easy knowing that everything is ok. 

 

Case Load Performance

Is Visualfiles slow when navigating cases with tons of custom items to load? ProTop helps you pinpoint those underlying database performance bottlenecks.

Proactive Problem Solving

Stop reacting, start anticipating. ProTop's alerts and historical trend dashboards help you prevent Visualfiles incidents with regular and automated database health checks.

Mitigate performance issues.

VisualFiles Monitoring.

Simplified.

ProTop agents pull data from your OpenEdge database and application servers powering VisualFiles, giving you a clear view of what's happening. From database performance to application server health, it's all there.

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🦾 Experience Simplicity without Sacrificing Capability

  • Self-Healing Automation: ProTop supports scriptable actions in response to custom alerts. The system can automatically execute predefined scripts (e.g., log rotation or diagnostics). This enables a true self-healing operational layer, preventing an alert from escalating into a full system outage.
  • Accelerated Root Cause Analysis (RCA): ProTop drastically reduces Mean Time to Resolution (MTTR) by providing a consistent, coordinated, and correlated real-time view of database activity. This rapid diagnosis is vital for minimizing the financial and operational loss associated with system outages.
  • Free Up Scarce Experts: ProTop empowers general help desk staff to resolve issues directly by providing clear RCA and incident context. This reduces escalations and frees up specialized OpenEdge personnel to focus on strategic initiatives.

🤝 UK Law Firms: Cloud Expertise Meets OpenEdge Stability

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Managed Cloud by Synextra, Optimized by ProTop

UK law firms using Visualfiles need specialized support that covers both their cloud infrastructure and their core database.

For optimized cloud performance and localized expertise, ProTop recommends Synextra, a leading provider of managed cloud services for the legal sector.

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Download ProTop Today and Get the Help you Need.